Refund policy

Shipping Changes & Cancellations

Before shipment:

You can cancel your order by contacting us at 19566282258@aliyuncom. Cancellations are not confirmed until you get a valid confirmation email from our customer support team. A 5% credit card processing fee will be deducted (this is not taken by us).

After shipment:

Order Cancellation:  For any order that has been shipped (you have received a tracking number) to be canceled. There is a 5% credit card processing fee and a $10 shipping fee.
Change of address: There are no fees if the address can still be changed, if not, you can reject the package and pay a $10 shipping fee to cancel the order.
Order change: Orders cannot be changed.

Rejected shipment:

If an order is refused and returned to us via a third-party shipping service, we reserve the right to charge a $10 reshipping fee for each order. If you do not wish to have your order reshipped, we will treat this as a refund request and require you to pay the $10 shipping fee and a 5% credit card processing fee